The Bentley Global Experience Initiative

An Application of Assessment Data towards Pedagogical Development

  • Iris Berdrow Bentley University
  • Samir Dayal Bentley University
  • Shawn Hauserman Bentley University
  • Natalie Schlegel Bentley University
  • Lauren Schuller Bentley University
Keywords: global learning, assessment, intercultural effectiveness, curriculum design, international education

Abstract

Since 2009, Bentley University has engaged in assessment of intercultural effectiveness in undergraduate students.  The instrument used was the Intercultural Effectiveness Scale, which measures six dimensions using a self-report instrument. The longitudinal data analysis showing results in correlation and causation indicated that while international education experiences have a significant positive effective on Global Mindset, they do not indicate a positive significant effect on other dimensions of intercultural effectiveness (Berdrow, Woolford, Skaletsky, Bird; 2020). In 2018, Bentley University engaged in a curriculum design process to re-envision its undergraduate core curriculum.  Taking the opportunity to apply lessons from the assessment of intercultural effectiveness, a component of the new design was the Global Experience. This paper briefly outlines the assessment initiative and the curriculum design outline, with an emphasis on the creation of the Bentley Global Experience Initiative, a comprehensive program supporting faculty and students. 

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Author Biographies

Iris Berdrow, Bentley University

Dr. Iris Berdrow is a tenured associate professor of management and Director of the MBA program at Bentley University (Waltham, MA, USA), has taught at Harvard University Summer School (Cambridge, MA, USA), as well as internationally in France, Germany, Austria, Scotland and Morocco.  She holds an MBA and Ph.D. with a concentration in Organizational Behavior and International Management from the Richard Ivey School of Business, University of Western Ontario, London, Canada.  Her research interests are in intercultural effectiveness, globally oriented pedagogy, effective assessment, employee competencies and competency based education.  Iris is published in MIT Sloan Management Review, Strategic Management Journal, Long Range Planning and the Journal of World Business, among others.  She is coauthor of Bases of Competence: Skills for Lifelong Learning and Employability (Evers, Rush & Berdrow, 1998).  

Samir Dayal, Bentley University

Dr. Samir Dayal is Professor of English and Media Studies at Bentley University.  He holds a Ph.D. from the University of Wisconsin-Madison.  His research interests are in Film Studies; Globalization; South Asian Studies; Psychoanalysis; Cultural Studies; Postcolonial Literature, Film & Culture.  He is a member of the Board for Society for the Psychological Study of the Arts (PSYART); Editorial Board Member, PSYART Journal; Member,
Development Committee, Advanced Placement Exam: English Literature Advisory Board, 2010-2015; Assistant Chief Reader, Advanced Placement Exam Reading for English Literature; and member of The Society for Multi-Ethnic Studies: Europe and the Americas.

Shawn Hauserman, Bentley University

Shawn Hauserman is an Adjunct Lecturer of Management and Associate Director of the Center for Service-Learning and Engaged Learning at Bentley University.  Shawn holds an MBA from Bentley University, and a 
Masters from Gonzaga University .  His research interests are in Human Trafficking and Global Slavery Ethical Supply Chain Management Comic Books and Graphic Novels as Educational Resources.

Natalie Schlegel, Bentley University

Natalie Schlegel is Director of International Education at Bentley University in Waltham, Massachusetts. She oversees international partnerships and a diverse portfolio of education abroad programs that serve approximately 700 students annually, positioning Bentley as a leading institution for undergraduate participation and mid-length duration in study abroad, according to the Institute for International Education's OpenDoors report.   Natalie earned a BA in Economics and Spanish from Vanderbilt University, and an MBA from Bentley University.  She is a member of NAFSA’s Trainer Corps and the Workshop Dean for the Managing the Education Abroad Office workshop. 

Lauren Schuller, Bentley University

Lauren Schuller is Associate Director of International Education at Bentley University.  She holds an MA in Higher Education Administration from Boston College and a BA in Spanish from UMass - Amherst.  

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Published
2021-02-26
How to Cite
Berdrow, I., Dayal, S., Hauserman, S., Schlegel, N., & Schuller, L. (2021). The Bentley Global Experience Initiative. Frontiers: The Interdisciplinary Journal of Study Abroad, 33(1), 43-62. https://doi.org/10.36366/frontiers.v33i1.514