To Understand You, I Need to Know Me:

Approximating the Study Abroad Experience Utilizing Assessment as Learning in a Glocal Classroom

  • Linda M. Dunn-Jensen California State University, Stanislaus
  • Joyce S. Osland San Jose State University
  • Pamela M. Wells San Jose State University
Keywords: assessment, intercultural effectiveness, global leadership development, personal development plans

Abstract

Due to Covid-19 and the inaccessibility of study abroad for some students, we successfully tested an alternative for building intercultural effectiveness -- a glocal classroom (GC) pedagogy highlighting assessment as learning. Over a 15-week course, the GC replicated the work context and job demands of expert global leaders and developed global skills via activities and simulations. Pre-posttest measures of the Intercultural Effectiveness Scale (IES) found significant improvement in all dimensions. Students with prior international experience had higher pre-test results in the world orientation and relationship development dimensions; however, students without study abroad experience approximated those results in their post-test assessment, apparently as a result of the GC. Quantitative and qualitative findings suggest that assessment, self-awareness, self-directed PDPs, well-designed simulations, receiving and giving extensive feedback, and reflection can be effective methods for moving the needle on intercultural competencies without a physical international experience.

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Author Biographies

Linda M. Dunn-Jensen, California State University, Stanislaus

Linda M. Dunn-Jensen, Ph.D. is an Assistant Professor of Management at Cal State, Stanislaus. She holds a Ph.D. degree in Organizational Behavior from New York University. She teaches courses in organizational behavior, leadership, and negotiation. Dr. Dunn-Jensen’s research and consulting work focuses on organizational citizenship behavior, unconscious bias, and negotiation.Her work has been published inOrganization Management Journal,Journal of Management Education,andInternational Journal of Conflict Management.

Joyce S. Osland, San Jose State University

Joyce S. Osland, Ph. D. is a senior partner of the KozaiGroup and professor emeritus. She was the Lucas Endowed Professor of Global Leadership and Executive Director of the Global Leadership Advancement Center at San Jose State University (2008-2020). An award-winning teacher and scholar, Joyce has 160+ publications. Recent books include theAdvances in Global Leadershipseries,Global Leadership: Research, Practices, and Development,Managing Across Cultures, and theSAGE Handbook of Contemporary Cross-Cultural Management.

Pamela M. Wells, San Jose State University

Pamela M. Wells holds an M.S. in Industrial/Organizational Psychology and is lecturer in San Jose State University’s Lucas College and Graduate School of Business. She teaches Management and Global Leadership and advises two student organizations, the Latino Business Students Association and the Burmese Myanmar Associated Students. She is a managing partner of Critical Moments Safety Training, LLC and is an educational consultant for Aiyin Inc. She is a recipient of San Jose State University’s Master Teacher Award.

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Published
2021-02-26
How to Cite
Dunn-Jensen, L., Osland, J., & Wells, P. (2021). To Understand You, I Need to Know Me: . Frontiers: The Interdisciplinary Journal of Study Abroad, 33(1), 206-230. https://doi.org/10.36366/frontiers.v33i1.520