Constructing the Learning Outcomes with Intercultural Assessment: A 3-Year Study of a Graduate Study Abroad and Glocal Experience Programs


  • Chris Cartwright Portland State University
  • Michael Stevens Weber State University
  • Katharina Schneider Pedogogischen Hochschule Freiberg



Intercultural Competence, Assessment, International, study abroad, Glocal


Constructing the learning outcomes and designing the optimal learning environment are valuable practices in teaching and learning endeavors. Doing so for intercultural learning requires a deft balance of learner inputs and instructional acumen. Assessment of intercultural competence is an essential component since it offers learners and instructors insights on where students are, where they wish to grow, and the success of treatment outcomes. In this study of practice, we examine three years of pre-post mixed-method intercultural assessment data, along with teaching and learning practices and outcomes, to gain insights into how this work of instructional design for intercultural competence can succeed. We also provide suggestions for improvements. The learners were 203 MBA students from the U.S. Pacific Northwest who were enrolled in either a short-term study abroad program or a “glocal” learning experience course. Learners were assessed using the Inter cultural Effectiveness Scale (IES) and the AAC&U VALUE Rubric on Intercultural Knowledge and Competency (IKAC). Results support the criticality of intentional instructional course design based on intercultural assessment data for improved intercultural competency development.


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Author Biographies

Chris Cartwright, Portland State University

Chris T. Cartwright, MPS, Ed.D.; Intercultural Consultant and Adjunct Faculty, Portland State University. He has published articles and book chapters on Intercultural Competence, Global Leadership Development, Inclusive Leadership Development, International Service Learning, and Education for Social Justice.

Michael Stevens, Weber State University

“Michael Stevens is a Distinguished Presidential Professor at Weber State University. His areas of expertise include revolve around the interplay between leadership and culture, interpersonal effectiveness, and leadership assessment and development. He has conducted award-winning research and his assessments have been used by more than 200,000 people in over 100 countries. He has held leadership and board positions in industry, government, academia, and not-for-profit enterprises, and is active in numerous professional associations.”

Katharina Schneider, Pedogogischen Hochschule Freiberg

Ms. Katerina Schneider,MA is a cent graduate of Pedogogischen Hochschule Freiberg, Institue fur Psychologie. She works in higher educatin in Germany.



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How to Cite

Cartwright, C., Stevens, M., & Schneider, K. (2021). Constructing the Learning Outcomes with Intercultural Assessment: A 3-Year Study of a Graduate Study Abroad and Glocal Experience Programs . Frontiers: The Interdisciplinary Journal of Study Abroad, 33(1), 82–105.