Learning through the dialogical self in intercultural encounters: A case study of Chinese-Finnish virtual exchanges in higher education
DOI:
https://doi.org/10.36366/frontiers.v38i1.1055Keywords:
Dialogical self theory, identity development, identity negotiation, intercultural learning, interculturality, reflection, virtual exchangesAbstract
This article explores the benefits of international online platforms in fostering intercultural learning within higher education. Reflexive writing, a core component of virtual exchange, helps students develop the self-awareness and empathy essential for engaging in interculturality. Data were gathered from students (N = 39) at two universities (one in China and one in Finland) who participated in a month-long online course. As part of their collaborative tasks, students were prompted to reflect on their experiences and feelings about interacting with one another. The analysis, guided by Hermans’s interdisciplinary, realistic and fluid Dialogical Self Theory (DST), examined how students made sense of their encounters and negotiated situations they deemed significant. The findings reveal that students often used internal dialogue between different personal positions to advance their intercultural learning, although this was not unanimous amongst them. The study also highlights the importance of well-designed prompts for intercultural learning, showing how self-reflection could enhance students’ intercultural self-awareness and empathy.
Abstract in FinnishTämä artikkeli tutkii kansainvälisten verkkoalustojen hyötyjä kultuurienvälisen oppimisen mahdollistajana osana korkeakouluopetusta. Verkkovaihtojen keskeisenä osana toimiva refleksiivinen kirjoittaminen auttaa opiskelijoita kehittämään itsetuntemusta sekä empatiaa, mitkä ovat välttämättömiä kulttuurienvälisyydelle. Tutkimusdata kerättiin kahden yliopiston (yksi Kiinassa ja toinen Suomessa) opiskelijoilta (N = 39), jotka osallistuivat kuukauden mittaiselle verkkokurssille. Osana heidän kurssitehtäviään, opiskelijoita ohjeistettiin reflektoimaan yhteistyön luomia kokemuksia ja tunteita. Hermansin monitieteisen, realistisen ja muovautuvan dialogisen minäteorian (DST) pohjalta tehdyssä analyysissä tarkasteltiin, miten opiskelijat tulkitsivat kohtaamisiaan ja neuvottelivat tilanteita, joita he pitivät merkittävänä. Tulokset paljastavat, että opiskelijat hyödynsivät sisäistä dialogia eri henkilökohtaisten positioiden välillä edistääkseen kulttuurienvälistä oppimistaan, mutta tämä ei ollut aina yhtenäistä opiskelijoiden välillä. Tutkimus korostaa hyvin suunnitellun ohjeistuksen roolia osana kulttuurienvälistä oppimista ja osoittaa, kuinka itsereflektio voi parantaa opiskelijoiden kulttuurienvälistä itsetuntemusta ja empatiaa.
Downloads
References
Álvarez, I., & Qian, K. (2013). Supporting Intercultural Learning: For Beginners’ Chinese Language Learners at The Open University, UK. In L. Jin & M. Cortazzi (Eds.), Researching Intercultural Learning (pp. 209–234). Palgrave Macmillan UK. https://doi.org/10.1057/9781137291646
Aman, R. (2015). In the name of interculturality: On colonial legacies in intercultural education. British Educational Research Journal, 41(3), 520–534. https://doi.org/10.1002/berj.3153
Badia, A., Liesa, E., Becerril, L., & Mayoral, P. (2020). A dialogical self approach to the conceptualisation of teacher-inquirer identity. European Journal of Psychology of Education, 35(4), 865–879. https://doi.org/10.1007/s10212-019-00459-z
Bhatia, S., & Ram, A. (2001). Locating the Dialogical Self in the Age of Transnational Migrations, Border Crossings and Diasporas. Culture & Psychology, 7(3), 297–309. https://doi.org/10.1177/1354067X0173003
Blasco, M. (2012). On Reflection: Is Reflexivity Necessarily Beneficial in Intercultural Education? Intercultural Education (London, England), 23(6), 475–489. https://doi.org/10.1080/14675986.2012.736750
Busse, V., & Krause, U.-M. (2015). Addressing cultural diversity: Effects of a problem-based intercultural learning unit. Learning Environments Research, 18(3), 425–452. https://doi.org/10.1007/s10984-015-9193-2
Carley, K. (1993). Coding Choices for Textual Analysis: A Comparison of Content Analysis and Map Analysis. Sociological Methodology, 23, 75–126. https://doi.org/10.2307/271007
Case, S. J., Collins, S. L., & Wood, E. A. (2022). Global health-based virtual exchange to improve intercultural competency in students: Long-lasting impacts and areas for improvement. Frontiers in Public Health, 10, 1044487. https://doi.org/10.3389/fpubh.2022.1044487
Chen, N. (2025). Intercultural preparation in Higher Education. Routledge.
Choi, S., & Choi, S. (2020). Virtual short-term intercultural exchange as an inclusive educational strategy: Lessons from the collaboration of two classes in South Korea and China. Journal of Teaching in Travel & Tourism, 20(4), 308–325. https://doi.org/10.1080/15313220.2019.1707147
Dantas de Paula, L., & Branco, A. U. (2021). Teacher’s I-Positions concerning professional role: Dialogues and contradictions between discourse and practices of interactions with students. In C. Monereo, H. J. M. Hermans, & C. Weise (Eds.), Dialogicality (pp. 63–78).
Dervin, F. (2008). Métamorphoses identitaires en situation de mobilité. TUP.
Dervin, F. (2015). Towards post-intercultural teacher education: Analysing ‘extreme’ intercultural dialogue to reconstruct interculturality. European Journal of Teacher Education, 38(1), 71–86. https://doi.org/10.1080/02619768.2014.902441
Dervin, F. (2017). “I find it odd that people have to highlight other people’s differences – even when there are none”: Experiential learning and interculturality in teacher education. International Review of Education, 63(1), 87–102. https://doi.org/10.1007/s11159-017-9620-y
Dervin, F. (2023). Interculturality, Criticality and Reflexivity in Teacher Education (1st ed.). Cambridge University Press.
Dervin, F. (ed.) (2024). Critical Intercultural Perspectives on Higher Education. Characterizing, Critiquing and Unsettling Internationalization. Routledge.
Dervin, F. (2025). Intercultural Self-Defense. Routledge.
Dervin, F., & Jackson, J. (2018). Language, identity and interculturality. In J. Jackson, Interculturality in International Education (pp. 63–81). Routledge.
Dervin, F., & Risager, K. (Eds.). (2014). Researching Identity and Interculturality (0 ed.). Routledge.
Dervin, F. & Tan, H. (2022). Supercriticality and Intercultural Dialogue. Springer.
Esau, K., & Friess, D. (2022). What Creates Listening Online? Exploring Reciprocity in Online Political Discussions with Relational Content Analysis. Journal of Deliberative Democracy, 18(1). https://doi.org/10.16997/jdd.1021
Ferri, G. (2023). Embodied others and the ethics of difference. Deterritorialising intercultural learning. Pedagogy, Culture & Society, 31(2), 269–282. https://doi.org/10.1080/14681366.2022.2164340
Finke, P., & Sökefeld, M. (2018). Identity in Anthropology. In H. Callan (Ed.), The International Encyclopedia of Anthropology (1st ed., pp. 1–13). Wiley. https://doi.org/10.1002/9781118924396.wbiea2142
Formenti, L., & Jorio, F. (2019). Multiple Visions, Multiple Voices: A Dialogic Methodology for Teaching in Higher Education. Journal of Transformative Education, 17(3), 208–227. https://doi.org/10.1177/1541344618796761
Gieser, T., & Hermans, H. J. M. (2011). Handbook of dialogical self theory. Cambridge University Press.
Hackett, S., Janssen, J., Beach, P., Perreault, M., Beelen, J., & Van Tartwijk, J. (2023). The effectiveness of Collaborative Online International Learning (COIL) on intercultural competence development in higher education. International Journal of Educational Technology in Higher Education, 20(1), 5. https://doi.org/10.1186/s41239-022-00373-3
Hagenaars, M., Dizdaric, E., D’hondt, F. & Stevens, P. A. J. (2025). Intercultural actions speak louder than words: How teachers apply culturally relevant practices in ethnic diverse classrooms. Teaching and Teacher Education 154, 104853. https://doi.org/10.1016/j.tate.2024.104853
Hermans, H. J. M. (2001). The Dialogical Self: Toward a Theory of Personal and Cultural Positioning. Culture & Psychology, 7(3), 243–281. https://doi.org/10.1177/1354067X0173001
Hermans, H. J. M. (2003). THE CONSTRUCTION AND RECONSTRUCTION OF A DIALOGICAL SELF. Journal of Constructivist Psychology, 16(2), 89–130. https://doi.org/10.1080/10720530390117902
Hermans, H. J. M. (2012). Dialogical Self Theory and the increasing multiplicity of I-positions in a globalizing society: An introduction. New Directions for Child and Adolescent Development, 2012(137), 1–21. https://doi.org/10.1002/cad.20014
Hermans, H. J. M., & Bartels, R. (2020). Citizenship Education and the Personalization of Democracy. https://doi.org/10.4324/9781003031116
Hermans, H. J. M., & Gieser, T. (2011). Introductory chapter: History, main tenets and core concepts of dialogical self theory1. In T. Gieser & H. J. M. Hermans (Eds.), Handbook of Dialogical Self Theory (1st ed., pp. 1–22). Cambridge University Press. https://doi.org/10.1017/CBO9781139030434.002
Hermans, H. J. M., & Hermans-Konopka, A. (2010). Dialogical self theory: Positioning and counter-positioning in a globalizing society. Cambridge University Press.
Hermans, H. J. M., & Kempen, H. (1993). The Dialogical Self: Meaning as Movement. The American Journal of Psychology, 107. https://doi.org/10.2307/1423005
Hermans, H. J. M., Kempen, H. J. G., & van Loon, R. J. P. (1992). The Dialogical Self: Beyond Individualism and Rationalism. The American Psychologist, 47(1), 23–33. https://doi.org/10.1037/0003-066X.47.1.23
Holliday, A. (2010). Complexity in cultural identity. Language and Intercultural Communication, 10(2), 165–177. https://doi.org/10.1080/14708470903267384
Hoult, S. (2020). Engaging with the cultural ‘other’: The ‘colonial signature’ and learning from intercultural engagements. International Journal of Development Education and Global Learning (Print), 12(2), 106–120. https://doi.org/10.14324/IJDEGL.12.2.03
Jackson, J. (2009). Intercultural learning on short-term sojourns. Intercultural Education (London, England), 20(sup1), S59–S71. https://doi.org/10.1080/14675980903370870
Jackson, J. (2011). Cultivating cosmopolitan, intercultural citizenship through critical reflection and international, experiential learning. Language and Intercultural Communication, 11(2), 80–96. https://doi.org/10.1080/14708477.2011.556737
Jackson, J. (2013). Adjusting to Differing Cultures of Learning: The Experience of Semester-Long Exchange Students from Hong Kong. In L. Jin & M. Cortazzi (Eds.), Researching Intercultural Learning (pp. 235–252). Palgrave Macmillan UK. https://doi.org/10.1057/9781137291646_13
Jarvis, J. (2021). Empathetic-reflective-dialogical re-storying: A teaching–learning strategy for life orientation. Journal for Transdisciplinary Research in Southern Africa, 17(1), e1–e7. https://doi.org/10.4102/td.v17i1.1077
Jin, T. (2017). Moving beyond ‘intercultural competence’: Interculturality in the learning of Mandarin in UK universities. Language and Intercultural Communication, 17(3), 306–322. https://doi.org/10.1080/14708477.2016.1259320
Jones, R. (1997). The Presence of Self in the Person: Reflexive Positioning and Personal Constructs Psychology. Journal for the Theory of Social Behaviour, 27(4), 453–471. https://doi.org/10.1111/1468-5914.00051
Jones, S. R., Rowan-Kenyon, H. T., Ireland, S. M.-Y., Niehaus, E., & Skendall, K. C. (2012). The Meaning Students Make as Participants in Short-Term Immersion Programs. Journal of College Student Development, 53(2), 201–220. https://doi.org/10.1353/csd.2012.0026
Kadianaki, I., O’Sullivan-Lago, R., & Gillespie, A. (2014). Identity transformations in intercultural encounters: A dialogic approach. In F. Dervin & K. Risager (Eds.), Researching Identity and Interculturality (0 ed., pp. 29–45). Routledge. https://doi.org/10.4324/9781315816883
Káplár-Kodácsy, K., & Dorner, H. (2020). The use of audio diaries to support reflective mentoring practice in Hungarian teacher training. International Journal of Mentoring and Coaching in Education, 9(3), 257–277. https://doi.org/10.1108/IJMCE-05-2019-0061
Kohnke, L., & Moorhouse, B. L. (2022). Facilitating Synchronous Online Language Learning through Zoom. RELC Journal, 53(1), 296–301. https://doi.org/10.1177/0033688220937235
Kokkonen, L., Jager, R., Frame, A., & Raappana, M. (2022). Overcoming Essentialism? Students’ Reflections on Learning Intercultural Communication Online. Education Sciences, 12(9), 579. https://doi.org/10.3390/educsci12090579
Leijen, Ä., Kullasepp, K., & Toompalu, A. (2018). Dialogue for Bridging Student Teachers’ Personal and Professional Identity. In F. Meijers & H. J. M. Hermans (Eds.), The Dialogical Self Theory in Education (Vol. 5, pp. 97–110). Springer International Publishing. https://doi.org/10.1007/978-3-319-62861-5_7
Lewis, T., & O’Dowd, R. (2016). Online Intercultural Exchange and Foreign Language Learning A Systematic Review. In R. O’Dowd & T. Lewis (Eds.), Online intercultural exchange: Policy, pedagogy, practice / edited by Tim Lewis and Robert O’Dowd. (pp. 21–66). Routledge. https://doi.org/10.4324/9781315678931
Ligorio, M. B. (2010). Dialogical Relationship between Identity and Learning. Culture & Psychology, 16(1), 93–107. https://doi.org/10.1177/1354067X09353206
Ligorio, M. B. (2013). Introduction: Dialogical learning and dialogical self. In M. César & M. B. Ligorio (Eds.), Interplays between dialogical learning and dialogical self (pp. xiii–xl). Information Age Publishing, Inc.
Ligorio, M. B., & Pugliese, A. C. (2004). Self-Positioning in a Text-Based Virtual Environment. Identity, 4(4), 337–353. https://doi.org/10.1207/s1532706xid0404_3
Liu, Y. (2021). Monological telling in the dialogical self. https://dora.dmu.ac.uk/handle/2086/21149
Mesker, P., Wassink, H., Akkerman, S., & Bakker, C. (2018). Differences that matter: Boundary experiences in student teachers’ intercultural learning. International Journal of Intercultural Relations, 64, 54–66. https://doi.org/10.1016/j.ijintrel.2018.04.001
Moate, J. (2023). A Dialogical Exploration of Student Teacher Reflections: From Notions of Insideness and Outsideness to Pedagogical Alongsideness. Education Sciences, 13(2), 209. https://doi.org/10.3390/educsci13020209
Monereo, C., & Hermans, H. J. M. (2023). Education and dialogical self: State of art (Educación y yo dialógico: estado de la cuestión). Journal for the Study of Education and Development, 46(3), 445–491. https://doi.org/10.1080/02103702.2023.2201562
Monereo, C., Weise, C., & Hermans, H. J. M. (2021). Dialogicality. Personal, local and planetary dialogue in education, health citizenship and research. https://hcommons.org/deposits/item/hc:40533/
Moreno Bruna, A. M., & Goethals, P. (2023). Shifting perspectives when it comes to the cultural ‘other’: Students’ reflections of their intercultural encounters during study abroad. Language and Intercultural Communication, 23(2), 183–199. https://doi.org/10.1080/14708477.2022.2082462
Mu, Y., Lee, S. & Choe, H. (2023). Factors influencing English as a lingua franca communication: A case of an international university in China. System 116, 103075. https://doi.org/10.1016/j.system.2023.103075
Numbers (Version 2023). (n.d.). [Computer software]. Apple Incorporated.
O’Dowd, R. (2021). What do students learn in virtual exchange? A qualitative content analysis of learning outcomes across multiple exchanges. International Journal of Educational Research, 109, 101804. https://doi.org/10.1016/j.ijer.2021.101804
Peng, J., & Dervin, F. (2022). Dealing with Moments of Crisis Interculturally in Educational Virtual Exchanges: A Sino–Finnish Case Study. Education Sciences, 12(9), 602-. https://doi.org/10.3390/educsci12090602
Schellhammer, B. (2018a). Dialogical Self as a Prerequisite for Intercultural Adult Education. Journal of Constructivist Psychology, 31(1), 6–21. https://doi.org/10.1080/10720537.2017.1298486
Schellhammer, B. (2018b). The Experience of the Other and the Premise of the Care for Self. Intercultural Education as Umwendung. In F. Meijers & H. J. M. Hermans (Eds.), The Dialogical Self Theory in Education (Vol. 5, pp. 65–79). Springer International Publishing. https://doi.org/10.1007/978-3-319-62861-5_5
Simpson, A. (2024). Interculturality and the Munchausen Effect. On the Need to Rethink the Speaking Subject and Community in Interaction. Routledge.
Sternecker, P. (2012). Cultural Identity and Intercultural Learning – On the Particular Problem of Ethnocentrism. In Where Do You Stand? (pp. 43–45). VS Verlag für Sozialwissenschaften. https://doi.org/10.1007/978-3-531-94326-8_5
Trausan-Matu, S., Wegerif, R., & Major, L. (2021). Dialogism. In U. Cress, C. Rosé, A. F. Wise, & J. Oshima (Eds.), International Handbook of Computer-Supported Collaborative Learning (pp. 219–239). Springer International Publishing. https://doi.org/10.1007/978-3-030-65291-3_12
Wang, L. (2013). Internet-Mediated Intercultural English Language Teaching and Learning: An Overview of Challenges and Opportunities in China. In L. Jin & M. Cortazzi (Eds.), Researching Intercultural Learning: Investigations in Language and Education (pp. 253–281). Palgrave Macmillan UK. https://doi.org/10.1057/9781137291646_14
Wilson, V. (2011). Research Methods: Content Analysis. Evidence Based Library and Information Practice, 6. https://doi.org/10.18438/B8CG9D
Xu, K. (2013). Theorizing Difference in Intercultural Communication: A Critical Dialogic Perspective. Communication Monographs, 80(3), 379–397. https://doi.org/10.1080/03637751.2013.788250
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Heta Mattila, Fred Dervin, Heidi Layne

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.






